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SMSFREEDOM.COM offers
your business complete end-to-end SMS solutions for developing and
deploying real-time SMS notification and data access applications that
dramatically reduce time-to-decision and improves service value to
customers.
This portion of our
site has been developed to get you the answers you need instantly and
with ease. If you need help getting started, or encounter a problem
then:
-
Step1:
Read FAQ's
Our extensive FAQ's cover 95% of our customer's questions
with simple to follow detailed solutions. We invite you to look
around. Chances are that you will find the answers to your questions in no
time. You will not only be able to solve your problem faster, but will
also educate yourself about our services in more detail.
- Step2:
Contact Support Team
If you are in need of technical support beyond the FAQ's
you can contact our support team at support@smsfreedom.com
FAQs
- What
is SMS?
- What
are the advantages of your SMS service?
- How
do I enter a mobile phone number in the "TO" field?
- Is
there a limit to how many numbers I can send at one time?
- How
can I make a payment to www.smsfreedom.com for SMS credit?
- How
long does it take before credits bought are added to my account?
- I
forgot my password. How do I retrieve it?
- What
is SMS Template?
- How
do I manage my contacts/phonebook?
- How
do I Upload Contacts File (CSV Format)?
- How
do I view my sent messages?
- Which
all locations can www.smsfreedom.com deliver the SMS?
- What
is SMS?
SMS stands for Short Message Service, a convenient way to send
brief text messages directly to friends, professionals and
colleagues wireless telephones. A SMS has a maximum length
of 160 characters, or about 20 words. SMS is a convenient way to
keep in touch with friends and family!
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- What
are the advantages of your SMS service?
Single and Bulk Messaging
Grouping Functionality
Low Per Message Cost
Zero up front cost
Fast Delivery
More...
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- How
do I enter a mobile phone number in the "TO" field?
Enter the country code, area code and the mobile phone number
without the leading zero. For example 919811112345
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- Is
there a limit to how many numbers I can send at one time?
You should try and limit the number of comma separated destination
addresses to approximately 100.
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- How
can I make a payment to www.smsfreedom.com for SMS credit?
There are 2 ways you can make a payment to www.smsfreedom.com
1. You can pay using a credit card on the website (online payment).
Login to your account with your username and password. Click on
the 'Buy Credits' link. Here you can select 'Credit Card Purchase'
and complete the form to make a purchase online.
2. You can pay through DD/CQ to your nearest branch.
Login to your account with your username and password. Click on
the 'Buy Credits' link. Here you can select the payment mode as
'Demand Draft' and proceed.
You will get a Unique Order ID in return along with which you need
to send the payment to your nearest Branch office.
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- How
long does it take before credits bought are added to my account?
If you made the payment through credit card the credits bought
immediately gets added to your account.
If you have selected your mode of payment as Demand Draft the
credits will get added to your account once we have received
payment for the same.
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- I
forgot my password. How do I retrieve it?
Use the link Forgot Password to have it emailed to you again.
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- What
is SMS Template?
You can save your typing time by creating the predefined messages
in form of Templates. You can add or create a template by our easy
to use "Add Template" feature in your My Account area.
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- How
do I manage my contacts/phonebook?
You can manage your contacts through your "My Account"
area by adding contacts one by one or by uploading your contacts
File.
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- How
do I Upload Contacts File (CSV Format)?
1. Open a new file in notepad or any text editor on your
system.
2. Enter the contact details in the following format:
First Name, Last Name, Mobile Number, Email Address
Sample Data:
Navjot, Singh, 98111111111, snavjot@fastmail.fm
Arun, TG, 98000000000, me@everywhere.net
Mr. Andrew, George McBeth, 004048586896989, andrew.tg@mcbeth.co.uk
3. Save the file in your system with .txt extenstion. (e.g.
mycontact.txt)
4. Click the browse button of Contacts File (CSV Format) field and
select the file, which you have created, and then click the
Proceed button.
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- How
do I view my sent messages?
Login to your "My Account" area. Click on "SENT MESSAGES"
under "WEB SMS BOX". The exact
messages sent to all the recipients are detailed there.
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- Which
all locations can www.smsfreedom.com deliver the SMS?
We deliver the Messages to most of the service providers in India.
To view the supported list of networks please click
here.
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